They were friendly, professional and very responsive. I never could have gotten such a good price for my home without them.
Paula is truly the best of the best!
They listed my place in August and we were in contract within 3 days at asking price. The whole process went really smoothly. They were very quick to answer our questions, open, transparent and reliable. The best real estate team I have ever dealt with. Highly recommend!
Tracey Lauren was simply perfect for us.
Brenda made this an enjoyable pleasant experience Brenda made this a quick and pleasant experience Her knowledge and experience made this a pleasurable experience and I would recommend her to anyone who is in the market to buy or sell Working with her was a pleasant experience
She is absolutely amazing in terms of her client's wants and needs, her knowledge of the various cities and neighborhoods within the Tucson area unsurpassed, as well as her knowledge of the real estate industry as a whole. When we contact Paula we had discussed moving to Saddlebrooke prior to Covid, then Covid happened and put everything on hold. When the market started moving in an upward rush, we knew it was the perfect time to downsize from our Oro Valley home into a smaller home in Saddlebrooke. The problem we faced is that we were unable to travel to Arizona to look for homes, and with the market moving so fast houses were selling within hours of their initial listing. Having previously purchased a home with Paul we knew we could depend on her knowledge, expertise, experience, and understanding of our needs, esthetic, and the quality of the home we wished to purchase. We found what we believed to be our future home, and notified Paula. She immediately went over to the home to check things out. Paula called me while viewing the home and said "this is the one." It checked all our boxes, including having a private pool. The biggest hurdle to overcome was that we as buyers were going to be buying a home for the first time, sight unseen. Hundreds and thousands of dollars is a lot to spend when you haven't seen what you purchasing. You have to have an immense amount of trust in the person in order to take that leap of faith. But, because Paula had taken the time to build our relationship of trust, we immediately put in a bid to buy the home. We flew out a few weeks later for our first viewing, and we were not disappointed in her selection. It was everything we could possibly want, and need our new home and more. It literary was perfect. We are now in the process of moving into our new home and I know when we put our existing home on the market, there is only one real estate agent who can sell this home and that agent is Paul Puls. As far as we are concerned, there is no better real estate agent than Paul Puls!
A purchaser was soon found and the closing happened on time. All with us, the sellers being out of state. Thanks for being to conscientious and being on the ball at all times.
Have always been reliable and available. Could not rate them higher.
She was thorough and honest and a joy to work with. She is a treasure! We love our new home and couldn't be happier. Thanks for a great buying experience!!
We would unconditionally recommend her!
She followed up on all the details. Escrowed closed only 2 weeks after the home was listed! We also were out of state and she was able to coordinate everything!
We have sold 2 homes and used Brenda for both! Anything we do in the future will be through her. She’s so professional, knows the market and how best to utilize rescourses to accomplish our goals! Thank you Brenda and your team! You are the best.
Brenda was extremely helpful and professional throughout. Her recommendations for venders to assist with items that needed to be repaired were terrific. Phone calls and concerns were consistently addressed immediately, and Brenda always kept me up to date regarding what to expect as the closing date approached. I highly recommend Brenda for any real estate transaction.
Some highlights are: 1) great advice on the price of the house; 2) defense of our interests as client; 3) Great marketing tools including appealing pictures of the house, continuous postings of the house in websites, handouts and flyers; 3) easy to reach by phone and email and rapid response times. I couldn't be better, I am highly satisfied by the process and results.
Buying a house is very stressful and complicated and it's always nice to work with people who make the experience seamless. Not only is it seamless with the Brenda O'Brien Team but it's also a bit of a luxury experience. They think of everything before you can even remember to worry about it and we felt treated like royalty. Tracey Lauren was exactly the kind of realtor you want working with you, who immediately understands your taste and tailors the experience of finding a home to it. Truly a great experience all around.
If we have needs in the future in the Oro Valley market Brenda is the only one, we will request.
Not easy, unless your agent is Brenda O'Brien. She was on top of everything from the staging, to the clean up, to the showings and got me a very lucrative deal. She held my hand from day one thru closing. There was never a hitch. Everything happened the way she said it would and when it would. In this case I don't think five stars are enough! One more thing, I think you would be hard pressed to find anyone who knows the Tucson/Oro Valley market better. So if you are buying or selling, do yourself a favor and call Brenda!
She did a wonderful job throughout the entire purchase process, which included having to deal with some unexpected issues thrown in the mix by the seller and their realtor. She did great in navigating the twists and turns on our behalf. We wholeheartedly recommend her!
It’s not easy selling a house 2500 miles from where I live. Brenda handled it all…from the staging to the cleanup to all the details of the transaction. She also got me a tremendous deal on the sale of my home. She is a true professional snd a pleasure to work with.
We felt she was looking out for us at every step of the home buying process. The Laings
Enjoyed working with her through this process. Very difficult time buying a home currently. I am very luck I got my Condo with the help of Tracey.
So very happy with our experience!
After reading her great reviews, I chose her to sell my elderly parents' Oro Valley, Sun City home. She is knowledgeable, efficient, organized and helpful in all areas. You won't be disappointed. Debbie and Tom M.
Highly recommend her to any friend
She remained upbeat during our difficult house hunt, and eventually we found exactly what we were looking for!! AAA+++! Thanks, Tracey & Long Realty! Best, Chuck & Ginny
She listened to us, and found several properties which fit our wishes. We changed course right in the middle of the search, which she took in stride without blinking. She walked us through closing which was very different than any closing we've ever done. We would recommend her to anyone looking for a buyer's agent!
The settlement follow-up was prompt, precise, insightful and immaculately thorough. It's hard to imagine a more rewarding transaction. Marilyn and Arlin Albrecht
Everything is always handled well, leaving the whole buying and selling (done both ) as carefree as possible.
Very willing to answer questions and provide rationale for recommended course of marketing. Marketing and associated materials were excellent. We would highly recommend them.
We contacted Brenda way in advance of our selling date and they immediately came over to give us some ideas about selling the home. We worked mostly with Michael and he did a great job keeping us informed every step of the way and answered all of our questions very clearly! We appreciated the immediate responses we got from both Brenda and Michael during this process.
She not only handled the real estate sale with finesse, it sold day one on the market with three offers and closed 30 days later, but her efforts went way beyond what one would expect. She was invaluable in many ways, having to organize this from a different state. Due to her help we were able to hire restate sales company, attorney, repair man, cleaning service, and she met roofers and got estimates. We can’t thank her enough for making a difficult situation absolutely manageable. Roxanne from California
I look back at service I received from successful real estate agents in the past and they don’t compare. With Brenda, I knew the transaction from start to finish would have her full attention and she was always on top of everything. She had my best interest in mind when it came time for handling any issues or negotiations. She is the best in Tucson !
She was extremely knowledgeable, efficient, professional and those on her team extremely helpful. She outlined her plan for listing our home, how the process would unfold and from start to finish, (4 weeks) all went as predicted without a hitch! We are so happy we chose her to sell our home!
Very patient with us during our search for a new home in Tucson. Very responsive, an absolute pleasure to work with! Great followthrough all the way through and after closing. Her personality and great sense of humor really made what is typically a stressful situation fun. We were so lucky to find her. Can't say enough great things about Tracey. Also, working with Brandon Hoffman to secure home and auto insurance was great as well. All around 5 Stars!
She thinks 'out-of-the-box' bringing her years of experience to bear and handles issues, that to others may be problematic, with ease. She's an excellent communicator and throughout our selling process we felt confident that Brenda had everything under control. Plus, she's just a delight to work with! If you're looking to sell or buy, we have no hesitation in recommending Brenda. You won't regret your choice!
Brenda O'Brien's Team are the pros to use in the Tucson area. We had owned a rental property for 20 years and decided to sell since we had retired in Baja Mexico. Brenda coordinated a full remodel over 6 weeks. she drove several times up to check on progress and send photos. we listed the property and within hours we had 5 offers all above the asking price. Brenda sorted thru all the details of offers and counteroffers and advised us on the pros and cons of each offer. we accepted and closed thru her escrow/title company. she even arranged an online notary service, so we didn't need to fly up to Tucson It was easy and always fun when you get above the asking price. if you want a seamless sale from start to finish, call Brenda. her slogan says it all, "Brenda sells Tucson"
She and her team were very professional, dedicated and committed to selling the property as demonstrated by the vast listing resources used to get the listing distributed to the various media. Brenda was also a great advocate and aid for us during the sales process working with the buyers realtor to complete the inspections findings. Bottom line is that she made it very easy for us to sell the home. We would recommend to anyone to use Brenda and her team at Long Realty to sell their house. Our house sold very quickly, for a great price and the overall sales-to-funding process went very smoothly thanks to Brenda. She and her team were excellent.
Everything one could ask in a representative!
Together, this team made the process of both buying & selling a home an easy, efficient and simply pleasant experience - during the holiday season, no less. We’re so grateful for the clarity, organization and support this fantastic team provided from start to finish.
Every question we asked was responded to in a timely manner. We would HIGHLY RECOMMEND Paula.
They took care of all the details before the sale, during and after. She was very available for questions and she made this an incredible experience 🌞
They just don't get better than Brenda and her team - knowledgeable, supportive, and there for you throughout the process. Very responsive to every communication, and a pleasure to work with.